Put your agency's name, logo and colour on the emails your clients receive, and send them from your own verified address.
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Agencies on Agency Scale and Agency Enterprise can put their own name, logo and colour on the emails their clients receive, and send them from their own address.
| Status | |
|---|---|
| Workflow emails | Live |
| Audit ready and audit failed emails | Rolling out with the next platform update |
| Invitations into client workspaces | Rolling out with the next platform update |
Only emails sent from your clients' workspaces are branded. Your agency's own workspace stays Vizzybl.
Some emails always come from Vizzybl, whatever you configure: billing and subscription, account and security, data-protection requests, and invitations to join your agency team.
Every branded email ends with Sent on behalf of {your agency} via Vizzybl. It keeps Vizzybl's unsubscribe and privacy links, because Vizzybl delivers it.
Changes reach emails within 5 minutes.
The email header shows white text on your colour, so the colour must be dark enough to read. It needs a contrast of at least 4.5:1 against white. If yours is too light, the page offers the same colour darker. Select Use to take it.
Leave the colour empty to keep Vizzybl's indigo gradient. Your logo and name still replace ours. A failed-audit email always keeps its red band.
| Slot | Used for |
|---|---|
| Logo for dark backgrounds | The email header |
| Logo for light backgrounds | Shared reports (coming soon) |
| Square icon | Browser tabs and chat apps (coming soon) |
Upload a PNG, JPEG or WebP file up to 2 MB. SVG is not supported. The square icon needs to be at least 64 × 64 pixels.
A PNG with a transparent background looks best on the email header. If your logo is dark, select Make it white to turn it white while keeping its shape.
Until you set up your own address, branded emails come from "{Your agency} via Vizzybl" [email protected].
To send from an address like [email protected]:
| Record | Type | Host | Value |
|---|---|---|---|
| Ownership | TXT | _vizzybl-verify.youragency.com | The token shown on the page |
| Signing key 1 (DKIM) | CNAME | mte1._domainkey.youragency.com | dkim1.mandrillapp.com |
| Signing key 2 (DKIM) | CNAME | mte2._domainkey.youragency.com | dkim2.mandrillapp.com |
| Mandrill verification | TXT | youragency.com | mandrill_verify. followed by the key shown on the page |
| SPF (recommended) | TXT | youragency.com | Add include:spf.mandrillapp.com to your existing SPF record |
DNS changes can take up to an hour to show. If you use Cloudflare, set the CNAME records to DNS only, not proxied.
Once every record is found, emails come from your address, and replies go to your reply-to address. We check your records again every 6 hours. If one goes missing, emails go back to [email protected] until it returns.
Only one agency can use a domain. If another agency has already verified yours, contact us.
Upload your agency's own guidelines as a PDF, up to 10 MB. We read the file and suggest a name, colours, fonts and logo rules for your kit. Select Use or Apply to take a suggestion.
These guidelines are separate from your clients' brand guidelines. Only your agency staff can open the file, and it is never used to write content.
The Preview shows an audit email with your changes as you make them, saved or not. Switch between Audit ready and Audit failed to see both.
Select Send me a test email to send a real one to your own address. It uses your saved settings and works before you switch branding on.
Switch off Use my branding on client-workspace emails. Within 5 minutes, emails go back to Vizzybl's branding. Your kit is kept, so you can switch it on again later.
