Understand your subscription plan, credit system, usage tracking, and billing management.
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Vizzybl uses a credit-based system to meter usage. Your subscription plan determines your monthly credit allocation and access to premium features.
Credits are consumed when you perform actions that use AI processing or external data sources.
| Action | Credit cost |
|---|---|
| AI chat turn (Fast mode) | Free |
| AI chat turn (Thinking mode) | 2 credits |
| GEO audit (single page) | Credits vary by scan depth |
| Prompt monitoring (per scrape cycle) | Credits vary by prompt count |
| Content analysis | Credits vary by page length |
| Prompt generation | Credits vary by method |
The exact credit cost for each action is displayed before you confirm it. Your remaining balance is always visible in the sidebar.
Navigate to Settings > Credit Usage to see your consumption history.
The usage ledger shows:
Use the sort and filter options to find specific entries. Click Load More to see older history.
If you are an Owner or Admin of an organization, the credit usage page also shows a breakdown by team member so you can see who is consuming the most credits.
Navigate to Settings > Billing to manage your subscription.
On the Free plan, once weekly scans are on for your workspace, Upgrade also offers Daily4: the Free plan with your prompts scanned every night, billed monthly. Settings > Billing shows it as Daily4, with Manage Subscription to cancel. It cannot be paused: a paused plan is not scanned at all, so cancelling (back to weekly scans) is the way to stop paying. Moving from Daily4 to Pro or Ultra changes the same subscription, so you never pay for both. See How often prompts are scanned.
Click Upgrade to see available plans and move to a higher tier. Upgrades take effect immediately and your credit balance is adjusted pro-rata.
Only an Owner or Admin of the workspace you are in can buy or upgrade its plan. If your role is Member or Viewer, you see Ask your workspace owner or admin instead. For an agency, the plan belongs to the agency workspace, so you need to be an Owner or Admin there. A plan stays with the workspace it was bought for, even if you switch to another workspace later.
If you have a promotion code, select Add promotion code on the Stripe checkout page and enter it before you pay.
Contact support to downgrade your plan. Downgrades take effect at the end of your current billing cycle.
Vizzybl offers four plan tiers with increasing credit allocations and feature access.
| Feature | Free | Pro | Ultra | Enterprise |
|---|---|---|---|---|
| GEO Audits | Limited | Yes | Yes | Yes |
| Prompt Monitoring | Limited | Yes | Yes | Yes |
| Monitored prompts | 4 | 30 | 100 | 1,000 |
| Thinking Mode chat | No | Yes | Yes | Yes |
| AI Crawlers (Cloudflare) | No | Yes | Yes | Yes |
| AI Referrals (GA4) | No | No | Yes | Yes |
| Live Red Team | No | No | Yes | Yes |
| Custom tags | No | Yes | Yes | Yes |
| AI answer history | 14 days | 60 days | 90 days | Unlimited |
| Trend history | 14 days | 180 days | 365 days | Unlimited |
Your monitored-prompt allowance is shared across every brand in your account, not granted per brand. On Ultra, for example, 100 monitored prompts might be split as 40 on one brand and 60 across five others — however you like, up to 100 in total.
Only prompts that are actively being monitored count toward it. Generating prompt ideas is unlimited, and prompts you pause or archive release their slot immediately, so you can rotate what you track without upgrading.
Free places are limited. Each Free brand holds one place, and keeps it while someone on the brand uses Vizzybl at least once a month. Signing in, or using the app while signed in, counts, whoever on the brand does it.
Upgrading frees your place for someone else. None of this applies to paid plans.
Every plan shows a set amount of prompt history in the app: the AI answers themselves, and the trends built from them (Share of Voice, positions, citations and mentions over time).
| Free | Pro | Ultra | Enterprise | |
|---|---|---|---|---|
| AI answer history | 14 days | 60 days | 90 days | Unlimited |
| Trend history | 14 days | 180 days | 365 days | Unlimited |
On the Free plan, every chart, table and date range covers the latest 14 days. Longer range options show a lock, and a prompt's answer history stops at 14 days back. Upgrading to Pro or Ultra widens every range straight away, and your history keeps building up to your new plan's limit.
If you move from a paid plan to Free, the app shows your latest 14 days. While a paid plan is paused, the app also shows the latest 14 days; resuming it shows your full history again.
For current pricing and exact credit allocations, visit vizzybl.ai/pricing.
