Team management

Vizzybl supports multi-user teams within a single organization account. Invite colleagues, assign roles, and track credit usage across your team.

Roles

Vizzybl has four role levels.

Role	Can view data	Can generate prompts and run audits	Can manage team	Can manage Account Settings	Can buy or upgrade the plan
Owner	Yes	Yes	Yes	Yes	Yes
Admin	Yes	Yes	Yes	Yes	Yes
Member	Yes	Yes	No	No	No
Viewer	Yes	No	No	No	No

Each organization has exactly one Owner. The Owner cannot be demoted or removed, and is the only role that can delete the organization.

Admins can manage the team and all Account Settings — inviting and removing members, changing roles, editing brand settings and tracked keywords, approving competitors, and creating API keys.

Only Owners and Admins can buy a plan or upgrade for the workspace. Members and Viewers see Ask your workspace owner or admin where the upgrade buttons would be.

Members have full access to the product: they can view all data, generate and edit prompts, run audits, and use every integration. They cannot manage the team or Account Settings, and cannot delete prompts, audits, or other saved work.

Viewers are read-only seats for client stakeholders and reviewers. They see dashboards and reports but cannot change anything.

Inviting team members

Owners and Admins can invite new members.

1. Open Team in the sidebar
2. Click + Invite Member
3. Enter the person's email address
4. Choose a role: Viewer, Member or Admin
5. Send the invitation

Vizzybl emails the invitation to that address from [email protected]. The subject line reads "You've been invited to join", followed by your workspace name.

Two things decide whether an invitation works:

• The email address. The invitation only opens for the address you typed. Your colleague must sign in with that exact address, so use their work address, not a personal one.
• The clock. Invitations expire after 7 days. After that, invite them again.

Nobody joins automatically. Your colleague accepts the invitation, then picks their job role.

Pending invites

Pending invitations appear below the member list. Click Cancel to withdraw one at any time before it is accepted. There is no resend button: to send a fresh invitation, cancel the pending one and invite the address again.

Joining a workspace you were invited to

You need a Vizzybl account, which is free to create. Sign in with Google using the address the invitation was sent to.

Then take either route:

• From the email — click the button in the invitation and accept.
• In the app — sign in and look at the top of the page. If you have not set up a brand of your own, the header shows a Join button carrying the workspace's name. Click it to see your invitations and join.

Joining a workspace does not create a brand for you, and it does not cost anything. You get the access your role allows, sharing the workspace's plan and credits.

You were invited but the email has not arrived

Work through these in order.

1. Check your spam or junk folder. Search your mailbox for vizzybl.ai. Invitations occasionally land there. Mark it as "not spam" so later emails reach your inbox.
2. Sign in anyway. Go to vizzybl.ai and sign in with Google, using the exact address the invitation was sent to. A free account is enough, and you do not need the email to accept. If you have no brand of your own yet, the header shows a Join button with the workspace's name on it. Click it and join from there. This is the fastest fix, and it works even when the email never arrives.
3. Ask the person who invited you to check the address. A typo sends the invitation somewhere else, and invitations expire after 7 days. They can cancel the old one on the Team page and invite you again.
4. Contact support. If none of that works, or you already run a brand of your own and see no invitation, send us a message with the workspace name and the email address that was invited. We will find the invitation and get you in.

If you already have your own brand workspace, the Join button in the header does not appear, because that prompt is for people who have not set one up yet. Use the link in the email, or contact support.

Managing members

From the team page, Owners and Admins can:

• Change roles — Use the role dropdown next to any non-Owner member to switch between Admin, Member and Viewer
• Remove members — Click the remove button and confirm. The member loses access to the organization's data immediately, and any invitations they sent are withdrawn

Your own entry is marked with "(You)" for easy identification.

Credit usage per member

Owners and Admins see a credit usage breakdown showing each member's consumption. The breakdown includes:

• Member name and avatar
• Total credits consumed
• Visual percentage bar showing relative usage

Members on Ultra and Enterprise plans see a simplified view with a message that credits are managed by team owners and admins.

Organization vs personal accounts

When you create a Vizzybl account, you start with a personal workspace. To add team members, your account operates as an organization with a shared tenant.

• Personal — Single user, all credits belong to you
• Organization — Multiple users, credits shared across the team, managed by the Owner

Note: Your data region is set at the organization level and cannot be changed after creation.

Next steps

• Billing & Credits — Understand your plan and credit consumption
• Account Settings — Configure your personal profile and security
• Contact support — Tell us about an invitation that is not working