Visibility & Share of Voice

Read your Share of Voice charts, Bias Index gauge, visibility trends, and sentiment breakdown.

Visibility & Share of Voice

The Share of Voice tab is your live analytics view powered by prompt monitoring data. It shows how often AI platforms mention your brand, how sentiment trends, and where you stand against competitors.

Hero KPI cards

Five metric cards appear at the top of the tab.

Mention Rate

The percentage of AI responses that mention your brand. A higher mention rate means AI platforms reference you more often when users ask relevant questions.

Share of Voice

Your mentions divided by total category mentions across all tracked competitors. This is your market share of AI visibility.

Citation Share

The percentage of AI citations that link to your domain. This measures how often AI platforms cite your content as a source, not just mention your brand name.

Brand Sentiment

A score from -100 to +100 measuring how positively AI platforms describe your brand. The gauge bar shifts from red (negative) through neutral to green (positive). Below the score you see up to five descriptor tags summarizing the dominant sentiment themes and the total number of responses analyzed.

Prompt Bias Index

Measures how well your brand appears in discovery prompts compared to branded prompts. See Metrics Explained for the full formula and benchmark zones.

ZoneScoreWhat it means
The Ghost0–20Rarely appears in discovery prompts
The Echo Chamber21–40Shows up mostly for branded searches
The Rising Star41–70Growing organic visibility
The Market Leader71–110Balanced branded and discovery presence
The Legacy Giant111–200Dominates even unbranded queries

Exclude Brand-Direct toggle

Enable Exclude Brand-Direct to filter out prompts that explicitly name your brand. This shows your visibility to prospects who don't already know you — your true discovery performance.

Visibility trend

An area chart tracking your visibility percentage over time. The current score appears alongside a trend badge showing the direction and magnitude of change compared to the previous period.

Hover over any point to see the exact score and date.

Segmented Share of Voice

A horizontal bar chart breaking your SOV into three intent categories:

  • Branded (green) — Prompts that explicitly name your brand
  • Discovery (gray) — Category-level prompts without brand names
  • Competitive (orange) — Prompts that compare brands or ask for alternatives

Below the chart, summary stats show the prompt count for each category. A healthy profile has strong Discovery SOV — this means AI platforms mention you even when users don't ask for you by name.

Sentiment breakdown

A pie chart showing the distribution of positive, neutral, and negative sentiment across all AI responses mentioning your brand. Hover for exact counts and percentages.

Competitive landscape

When you have active prompts, a table shows your top competitors ranked by mention count. Columns include rank, competitor domain, total mentions, prompt count, and a presence bar showing relative visibility.

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